Refund policy

Right of Withdrawal

(A consumer is every natural person who concludes a legal transaction for purposes, which can be borne predominantly neither their commercial nor their professional activity).

Right of withdrawal

Right to revocation
You have the right to revoke this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day,

- where you or a third party named by you, who is not the carrier, the goods have taken possession or has
if you have ordered one or more goods within the framework of a uniform order and delivered as a whole; - If you have ordered several goods in the context of a single order and these are delivered separately, where you or a third party named you, who do not The carrier is the last goods have taken possession; - If you have ordered several goods within the framework of a single order and delivered separately, where you or a third party you made, who are not the carrier, have taken the last goods in possession; - If you have several goods in the context of a single one Order ordered and these are delivered separately, where you or a third party named by you, who is not the carrier, have taken the last goods.

TRIKOTHRUMEN DESIGNED by MP21, MP21 GmbH, Gertrudisgarten 1, 53879 Euskirchen, Germany, By means of a clear explanation (eg a letter sent by post, fax or e-mail) about your decision, this contract to revoke, inform. You can use the attached sample revocation form, which is not prescribed, however, to maintain the cancellation period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiration of the cancellation period.
Consequences of the revocation

If you revoke this contract, we have all the payments we received from you, including the delivery costs (except for the additional costs arising from it, that you choose a different type of delivery than the cheapest standard delivery we offered by us have), immediately and at the latest within fourteen days from the day, to which the notification of their revocation of this contract has been received by us. For this repayment, we use the same means of payment, which they have used in the original transaction, unless we have expressly agreed otherwise with them; In no case will be charged because of this repayment charges. We can refuse repayment until we have retained the goods again or until they have provided proof that they have returned the goods, depending on the previous time. You have the goods without delay and in any case at the latest fourteen days from the day, where you teach us about the revocation of this contract, to us or to the Guntram Heinnel GmbH C / O Trichill Designed My MP21, Royal Forest 8, 33142 Büren , return or hand over. The deadline is maintained if you submit the goods before the deadline of fourteen days. They bear the immediate costs of returning the goods. For any loss of value of goods, if this value loss is based on one to check the texture, properties and functioning of the goods unnecessary handling of the goods is due.
Reasons for the exclusion or the expiration

The right of withdrawal does not exist for contracts - for the delivery of goods that are not prefabricated and for their manufacture an individual selection or determination by the consumer is significant or which are clearly tailored to the personal needs of the consumer; - to the delivery of goods that are fast or their expiration date would be exceeded quickly; - for the delivery of alcoholic beverages whose price was agreed upon conclusion of the contract, which can be delivered at the earliest 30 days after the conclusion of the contract and whose fair value depends on market fluctuations on which the entrepreneur has no influence; - for the delivery of newspapers, magazines or illustrated With the exception of subscription contracts. The right of withdrawal is prematurely exposed to contracts for delivery of sealed goods, which are not suitable for reasons of health protection or hygiene if their seal was removed after delivery; - for the delivery of goods, if they after delivery due to their condition Inseparably mixed with other goods; - for the delivery of sound or video recordings or computer software in a sealed pack when the seal has been removed after delivery.

Pattern revocation text

If you want to revoke the contract, please insert these text modules and send them back. Either by e-mail or by letter.

Trichill designed by MP21
MP21 GmbH
Gertrudisgarten 1
53879 Euskirchen

E-mail address:

- I hereby include (n) I / we (*) the contract concluded by me / us (*) on the purchase of the following goods (*) / the provision of the following service (*)

- Ordered on (*) / get AM (*)

- name of the consumer (s)

- Address of the consumer (s)

- Signature of the consumer (S) (only in case of a message on paper)

- Date / Data

(*) Delete non-strike.